FAQ
Account management and security
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 4 Apr 2025128
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 11 July 20251,464
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 17 June 202513,832
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 21 July 20259,259
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 21 July 20253,421
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 20 May 20253,591
- What is sub-account?Published on 22 Aug 2023Updated on 1 Apr 20251,594
- How do I change my email?Published on 6 Sept 2023Updated on 17 June 20253,479
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 17 June 20252,234
- How do I change my phone number?Published on 7 Sept 2023Updated on 17 June 202512,381
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 18 July 202512,547
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 May 20257,751
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 20 June 20253,297
- How do I download my account statements?Published on 6 Nov 2024Updated on 18 July 202527
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 1 Apr 2025373
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