Support center
Here to help you 24/7
Top questions
How do I find my deposit address and tag/memo/comment?
Updated on May 15, 202552,345
How do I verify an individual account?
Updated on May 16, 202527,052
Why hasn't my withdrawal arrived in the account?
Updated on Jun 4, 202517,337
How do I use a physical security key to protect my account?
Updated on May 8, 20255,225
What are Source of Funds (SoF) and Source of Wealth (SoW)?
Updated on May 19, 2025206
Getting started
A beginner's guide to identity verification
Updated on Jun 4, 20255,972
How do I link an authenticator app?
Updated on Jun 4, 202513,317
Why hasn't my deposit been credited?
Updated on Jun 4, 202511,911
Why hasn't my withdrawal arrived in the account?
Updated on Jun 4, 202517,337
Do I need to pay fees for deposit and withdrawal?
Updated on Jun 4, 20255,194
FAQ
View more