Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Jul 23, 20254,491
How do I find my deposit address and tag/memo/comment?
Updated on May 15, 202555,283
Why is my account frozen and how do I unfreeze it?
Updated on Apr 24, 202521,296
How do I create passkeys? (app)
Updated on Jul 22, 20259,280
What are Source of Funds (SoF) and Source of Wealth (SoW)?
Updated on Jul 17, 2025328
Getting started
A beginner's guide to identity verification
Updated on Jul 24, 20256,081
OKX EEA Beginner's Guide
Updated on Jul 24, 20253
OKX Beginner's Guide
Updated on Jul 11, 20251,465
How do I link an authenticator app?
Updated on Jun 17, 202513,846
Why hasn't my deposit been credited?
Updated on Jun 18, 202512,421
FAQ
View more