Support center
Here to help you 24/7
Top questions
How do I find my deposit address and tag/memo/comment?
Updated on May 15, 202555,197
Why hasn't my withdrawal arrived in the account?
Updated on Jul 3, 202517,878
Why is my account frozen and how do I unfreeze it?
Updated on Apr 24, 202521,262
Guide to ID and selfie photos for identity verification
Updated on Jul 7, 202510,589
How do I create passkeys? (app)
Updated on Jul 22, 20259,257
Getting started
A beginner's guide to identity verification
Updated on Jul 9, 20256,076
How do I link an authenticator app?
Updated on Jun 17, 202513,831
Why hasn't my deposit been credited?
Updated on Jun 18, 202512,418
Why hasn't my withdrawal arrived in the account?
Updated on Jul 3, 202517,878
Do I need to pay fees for deposit and withdrawal?
Updated on Jun 4, 20255,255
FAQ
View more