Support center
Here to help you 24/7
Top questions
How do I find my deposit address and tag/memo/comment?
Updated on May 15, 202555,229
Why hasn't my withdrawal arrived in the account?
Updated on Jul 3, 202517,883
Why is my account frozen and how do I unfreeze it?
Updated on Apr 24, 202521,273
Guide to ID and selfie photos for identity verification
Updated on Jul 7, 202510,599
How do I create passkeys? (app)
Updated on Jul 22, 20259,264
Getting started
A beginner's guide to identity verification
Updated on Jul 9, 20256,080
How do I link an authenticator app?
Updated on Jun 17, 202513,835
Why hasn't my deposit been credited?
Updated on Jun 18, 202512,418
Why hasn't my withdrawal arrived in the account?
Updated on Jul 3, 202517,883
Do I need to pay fees for deposit and withdrawal?
Updated on Jun 4, 20255,255
FAQ
View more