FAQ

Deposit and withdrawal

How do I enable allowlist? (web)
Published on Aug 14, 2023Updated on Apr 1, 2025359
How do I make a crypto withdrawal? (app)
Published on Aug 31, 2024Updated on Apr 1, 202543
How do I enable allowlist? (app)
Published on Aug 14, 2023Updated on May 13, 20251,615
What could be the reasons your transaction isn't visible?
Published on Oct 17, 2024Updated on Jul 23, 2025606
How to avoid deposit of unsupported tokens?
Published on Oct 16, 2024Updated on Apr 1, 2025228
How long does it take for a deposit to be completed?
Published on Oct 17, 2024Updated on May 13, 2025200
What are untradable assets?
Published on Sep 26, 2023Updated on Jun 27, 20253,501
Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Published on Aug 22, 2023Updated on Jun 27, 2025392
Travel Rule FAQ
Published on Jul 20, 2023Updated on Jun 11, 2025717
Why is my withdrawal taking longer than usual?
Published on Feb 29, 2024Updated on Jul 14, 202582
Where can I find the minimum deposit amount required for non-BTC?
Published on Oct 16, 2024Updated on Apr 1, 202533
Why is there a minimum deposit amount for non-BTC?
Published on Oct 16, 2024Updated on Apr 1, 202520
What should I do if I deposit BTC less than minimum amount?
Published on Oct 15, 2024Updated on Jun 12, 202519
Where can I find the minimum BTC amount required for deposits?
Published on Oct 15, 2024Updated on Apr 1, 202523
Why is there a minimum amount to deposit BTC?
Published on Oct 15, 2024Updated on Apr 1, 202510

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