Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Sep 8, 20258,171
How do I find my deposit address and tag/memo/comment?
Updated on Sep 8, 202557,562
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,514
How do I create passkeys? (app)
Updated on Sep 8, 20259,883
How do I use a physical security key to protect my account?
Updated on Sep 8, 202510,320
Getting started
A beginner's guide to identity verification
Updated on Sep 9, 20256,198
How do I link an authenticator app?
Updated on Sep 8, 202514,354
Why hasn't my deposit been credited?
Updated on Sep 2, 202512,771
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,514
Do I need to pay fees for deposit and withdrawal?
Updated on Sep 8, 20255,325
FAQ
View more