FAQ

Deposit and withdrawal

Why is my withdrawal taking longer than usual?
Published on Feb 29, 2024Updated on Apr 15, 202568
Where can I find the minimum deposit amount required for non-BTC?
Published on Oct 16, 2024Updated on Apr 1, 202529
Why is there a minimum deposit amount for non-BTC?
Published on Oct 16, 2024Updated on Apr 1, 202516
Where can I find the minimum BTC amount required for deposits?
Published on Oct 15, 2024Updated on Apr 1, 202521
Why is there a minimum amount to deposit BTC?
Published on Oct 15, 2024Updated on Apr 1, 202510
What should I do if I deposit BTC less than minimum amount?
Published on Oct 15, 2024Updated on Apr 1, 202516
Why is my deposit locked?
Published on Dec 19, 2023Updated on Jun 6, 2025817
Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on May 26, 2025624
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on May 13, 2024Updated on Apr 1, 2025262
Satoshi test FAQ
Published on May 28, 2024Updated on May 19, 202533
How do I unlock my deposit when the Travel Rule additional verification is required?
Published on Apr 29, 2024Updated on May 19, 2025111
How do I deposit USD with international wire transfer as a UAE user?
Published on May 8, 2025Updated on May 26, 2025
How do I withdraw USD with international wire transfer as a UAE user?
Published on May 8, 2025Updated on May 26, 2025
How do I withdraw AED with bank transfer?
Published on May 16, 2024Updated on May 19, 202597
How do I deposit AED with bank transfer?
Published on May 16, 2024Updated on May 7, 2025129

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