FAQ

Deposit and withdrawal

Do I need to pay fees for deposit and withdrawal?
Published on 1 Jun 2023Updated on 4 Jun 20255,191
What should I do if I accidentally deposit crypto that OKX doesn't support?
Published on 26 Sept 2023Updated on 16 Apr 20251,186
What's Satoshi test and how do I complete it?
Published on 28 May 2024Updated on 19 May 202531
Crypto available for withdrawal FAQ
Published on 25 Jan 2024Updated on 1 Apr 20253,418
What should I do if I forget to fill in tag/memo?
Published on 15 Oct 2024Updated on 28 May 202583
What should I do if I deposit to the wrong address?
Published on 15 Oct 2024Updated on 1 Apr 2025123
How do I enable allowlist? (web)
Published on 14 Aug 2023Updated on 1 Apr 2025349
How do I check the status of my returned withdrawal?
Published on 30 Oct 2023Updated on 1 Apr 2025219
How do I make a crypto withdrawal? (app)
Published on 31 Aug 2024Updated on 1 Apr 202537
How do I make a crypto withdrawal? (app)
Published on 31 Aug 2024Updated on 1 Apr 202535
How do I check the number of block confirmations? (app)
Published on 22 Aug 2023Updated on 13 May 2025342
How do I enable allowlist? (app)
Published on 14 Aug 2023Updated on 13 May 20251,561
How do I check the number of block confirmations? (web)
Published on 22 Aug 2023Updated on 1 Apr 2025119
What could be the reasons your transaction isn't visible?
Published on 17 Oct 2024Updated on 22 Apr 2025315
How to avoid deposit of unsupported tokens?
Published on 16 Oct 2024Updated on 1 Apr 2025195

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